|Buyer||Real customer reviews|
Very good product. Good packaging. Quick delivery. Thank you
부품도 파손이나 빠짐없이 잘왔고 좋네요
Ein sehr schöner Bausatz und eine sehr sehr schnelle Lieferung! Vielen Dank!
Excellent quality, my son is very stisfied
Excellent! Thanks so much
envío en dos semanas venía una bolsita rota pero al parecer no faltan piezas
Quiero saber porque no envían la caja.
en perfecto estado
todo bien . lo malo que no trae caja,era un regalo para un nino
Impeccable, rien à dire, mon fils est ravi
Excellent product!!! like the original brand! For the price, really good product, TOP!! Will order other models :-) delivery is slow,not 2w, but 35days to Belgium
mio figlio è stato molto contento. tutto ok.
Aún no lo hemos montado. Parece que está todo correcto.
Item was exactly as described and packed well.
Livré dans un grand sachet avec le manuel. Seul petite remarque, il n’y a pas de boîte. Il va falloir en trouver une pour l’offrir. Très bon vendeur
object as description, fast shipping. recommended store
Producto igual a lo descrito
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.